Guests may request to cancel their booking by contacting our support team or through the booking platform. Cancellation requests are subject to the terms and conditions mentioned at the time of booking.
Refund eligibility depends on the cancellation timing and the applicable booking policy. Cancellations made within the eligible period may receive a full or partial refund, while late cancellations or no-shows may not qualify for any refund.
Cancellation charges, if applicable, will be deducted from the booking amount before processing the refund. The applicable charges vary depending on the booking type, cancellation date, and promotional offers used during the reservation.
Approved refunds will be processed through the original payment method within the standard processing period. The time required for the refunded amount to reflect in your account may vary depending on your bank or payment provider.